Payment Policy

1. Currency and total price

All website prices and payments are in pounds sterling. Before you place an order, checkout displays the selected products, quantities, delivery option and complete amount payable. Standard United Kingdom delivery is free. We do not add an undisclosed mandatory charge after you confirm the order.

2. Available payment methods

The methods available for a particular order are the methods displayed at checkout. Credit and debit card payments are processed securely through Stripe. Eligible digital-wallet options, such as Apple Pay or Google Pay, may appear only on supported devices and browsers when enabled. Any other provider or instalment option is available only if it is displayed, with its terms, before you place the order.

A logo or general reference elsewhere on the website does not guarantee that a method will be available for every customer, device, product or order.

3. Payment authorisation

By submitting an order, you authorise the selected payment provider to charge the amount shown at checkout. Your bank or provider may require additional authentication. We may decline an order if payment is refused, reversed or cannot be verified.

An automated order acknowledgement is not acceptance of the order. Our contract is formed when we send the dispatch confirmation. If we cannot accept the order after a payment has been captured, we will refund the affected amount to the original payment method.

4. Security and card information

Payment details are transmitted to the payment provider using encrypted connections. We do not receive or store your full card number or card security code. The provider processes payment data under its own privacy and security terms.

We may perform proportionate fraud-prevention checks and may ask you to verify information where reasonably necessary to protect you and us.

5. Payment failures

If payment fails, check the details entered, available funds and any authentication request from your bank. You may try another method shown at checkout or contact your bank. We cannot override a bank’s decision. Do not send card details by email or telephone.

6. Pricing errors

We take reasonable care to display accurate prices. If a clear and obvious pricing error occurs, we will not dispatch the product at the incorrect price. We will contact you before acceptance so that you may order at the correct price or cancel. If we cannot contact you, we will cancel the affected item and refund any payment taken.

7. Refunds

Approved refunds are issued to the original payment method unless you expressly agree otherwise. We do not charge a refund processing fee. Your bank or payment provider may need additional time to show the refund after we have issued it. The legal and operational conditions for refunds are in our Returns & Refunds Policy.

Our authorised return location is:
Megascootz Returns
8 Walsingham Drive
Daventry
Northamptonshire
NN11 2LE
United Kingdom

8. Seller and contact

The seller is OÜ MEGASCOOTZ trading as Megascootz, company number 17564557, registered at Harju maakond, Tallinn, Kesklinna linnaosa, Tartu mnt 67/1-13b, 10115, Estonia.

For payment help, contact [email protected] or +44 7715 971109, Monday to Friday, 9:00 a.m.–5:00 p.m. United Kingdom time. Never include full card details in a message.

Retailer Disclaimer: MegaScootz (OÜ MEGASCOOTZ) is an independent retailer and is not the manufacturer, brand owner, or rights holder of the products sold on this site. All brand names, trademarks, and product images remain the property of their respective owners; stated range, speed, and performance figures are manufacturer estimates under ideal conditions and real-world results may vary.